Siebel Delivery Manager

Job Description:

• Lead the full lifecycle delivery of Siebel application projects and enhancements, including project initiation, planning, execution, monitoring, deployment, and closure.
• Manage multiple concurrent Siebel initiatives while ensuring alignment with strategic business goals, technical standards, and program priorities.
• Serve as the primary point of contact for business stakeholders, technical teams, vendors, and leadership regarding Siebel delivery activities and project status.
• Develop and maintain detailed project plans, schedules, milestones, resource plans, and delivery roadmaps.
• Coordinate cross-functional teams including Siebel architects, developers, QA/testing teams, infrastructure teams, database administrators, integration partners, and operational support teams.
• Ensure adherence to established project management methodologies, SDLC processes, governance standards, quality controls, and change management procedures.
• Monitor and manage project scope, timelines, budgets, risks, issues, assumptions, and dependencies, implementing proactive mitigation and resolution strategies.
• Facilitate requirements discussions, project status meetings, stakeholder communications, and executive-level reporting.
• Oversee vendor and contractor performance, deliverables, and contractual commitments related to Siebel initiatives.
• Ensure successful integration of Siebel solutions with internal and external enterprise systems and applications.
• Coordinate testing activities, defect resolution, user acceptance testing (UAT), deployment planning, and production release activities.
• Manage change requests and ensure alignment between evolving business requirements and approved project objectives.
• Track and report delivery metrics, milestones, financials, resource utilization, risks, and overall project health to senior leadership and stakeholders.
• Ensure smooth transition of delivered solutions into production support and operational teams, including knowledge transfer and documentation completion.
• Drive continuous improvement initiatives related to delivery processes, operational efficiency, project governance, and team collaboration.
• Support strategic planning, budgeting, and prioritization activities for Siebel programs and future enhancements.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent work experience.
• Extensive experience managing enterprise CRM application delivery projects, preferably within Oracle Siebel environments.
• Strong understanding of Siebel CRM architecture, development lifecycle, integrations, and enterprise application delivery methodologies.
• Proven experience leading cross-functional technical teams and managing complex, large-scale technology initiatives.
• Experience with Agile, Waterfall, or hybrid project delivery methodologies.
• Strong leadership, organizational, problem-solving, and decision-making skills.
• Excellent communication and stakeholder management abilities, including experience interacting with executive leadership.
• Demonstrated ability to manage budgets, schedules, risks, and competing priorities in fast-paced environments.
• Experience with vendor management, contract coordination, and third-party delivery oversight is preferred.
• PMP, Scrum Master, or other project management certifications are a plus.

Benefits:

• Health insurance
• Professional development opportunities